You can reach out to ELSA Support if you have any problems or feedback.
Go to the ELSA app > Log in to your account > Progress > Settings > Reach out to us > type in the issue description and attach screenshots/video if any. In the email content, please do not delete the User ID in this email because we need this information to identify your account.
Note: for Apple devices, you need to install the app Mail to send an email. Please go to the App-store, look for this app below, and install it.
Information to provide when report a bug:
Please provide the following information:
Describe the sequence of action you were taking when the issue occurred.
Example: Go to lesson 1 in module A > click the mic button > app crashes immediately.
See more guidance here: How to Write a Helpful Bug Report
Add a screenshot or a screen recording to show how the issue occurs.
See more guidance here: How to record your screen to capture issues